Shipping Policy

Thank you for choosing Hermye ! We appreciate your trust in us and want to ensure that your shopping experience is as smooth and enjoyable as possible. Please take a moment to review our Shipping Policy.

1. Processing Time:

• All orders are processed within 2 business days after receiving your payment. We will notify you by email or phone if there are any unforeseen delays.

2. Shipping Rates:

• Shipping charges for your order will be calculated and displayed at checkout.

3. Shipping Methods:

• We offer a variety of shipping methods to meet your needs. The available options will be displayed at checkout. Please note that the estimated delivery time is based on the shipping method selected.

4. Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking on the link provided in the email or by logging into your account on our website.

5. International Shipping:

• Hermye offers international shipping to select countries. International shipping rates and delivery times15 days for may vary. Please contact our customer support for more information.

6. Customs and Import Duties:

• International orders may be subject to customs and import duties. Hermye is not responsible for any additional charges that may occur during the customs process.

7. Lost or Damaged Items: 

• Hermye is not liable for any products lost or damaged during shipping. If your order is lost or damaged, please contact the carrier directly to file a claim.

8. Address Accuracy:

• Please ensure that your shipping address is accurate and complete. Hermye  is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Returns and Exchanges:

• For information on returns and exchanges, please refer to our Return Policy page.

If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us. We are here to assist you!

Thank you for shopping at Hermye.