Refund Policy

Effective Date: May 10, 2025

Thank you for shopping at Hermye. We strive to ensure that our customers are satisfied with their purchases. If you are not completely satisfied with your purchase, we offer a simple return and refund process.

1. Returns

You may return most new, unopened items within 30 days of delivery for a full refund. Items must be returned in their original condition and packaging.

2. How to Request a Return

To initiate a return, please contact us at hermyestore@gmail.com with your order number and the reason for the return. We will provide you with instructions for returning the item.

3. Refunds

Once we receive your returned item, we will process the refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

4. Non-Refundable Items

Some items are non-refundable, including but not limited to:

• Gift cards
• Downloadable software products
• Items marked as "Final Sale"

5. Shipping Costs

Shipping costs are non-refundable. You will be responsible for the return shipping costs, unless the item is